Sourcing
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
CHHES TRUST
CHHES is an independent buyer store, not the official Chrome Hearts website. If a Taobao purchase entry is available, use the product page link for checkout.
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
Physical details, engraving, finish, material, packaging, and item condition are checked before shipping.
Third-party platform or institution authentication is supported, with reference help for key items.
Shipped items may include a security tag or anti-swap sticker. Keep it intact before inspection.
If authenticity is questioned after receipt, submit evidence under the after-sales policy for CHHES support review.
About authenticity guarantee, packaging, DOG TG, silver jewelry care, and official channels.
CHHES provides authenticity guarantee through a 5-step process: Sourcing, Inbound inspection, Third-party authentication, Tamper-evident tag, and After-sales review.
Items sold at our store are sourced primarily from Chrome Hearts boutiques, professional buyers, and partner physical stores. All items are inspected before shipping.
For jewelry, we focus on inspecting appearance, engraving, hand-polishing marks, materials, and aging; for apparel, we focus on anti-counterfeit labels, serial numbers, embroidered tags, and craftsmanship details.
Counter receipt scans or copies may be provided depending on the item; original receipts are retained by the buyer.
Items include a security tag or anti-swap sticker. Inspection is supported after delivery while tags remain intact, and third-party authentication platforms may be used.
After receiving the item, if you have any questions about authenticity, please keep the complete product, tags, packaging, and authentication certificate, and contact Dedicated Support for review; CHHES provides the promised authenticity guarantee and 10 x compensation for counterfeits.
If you feel uncertain about your first purchase, you can also buy through the guaranteed transaction process on our Taobao store or We Chat mini program. For more details, please contact Support.
When purchasing Chrome Hearts apparel at a boutique, all US boutiques will take back the DOG TG. Asian boutiques will generally take them back as well, except in mainland China.
Chrome Hearts apparel is packaged in transparent plastic bags with no design.
Chrome Hearts jewelry comes packaged in black boutique suede bags; there is no boutique jewelry box.
Chrome Hearts bags come packaged in boutique silk bags.
Chrome Hearts shopping bags: when buyers purchase at the boutique, they can only receive one shopping bag per visit, not one for each item purchased.
If packaging is needed, it can be purchased from the accessories category or on the order submission page.
The boutique does not support issuing a separate receipt for each item; contact us if you need a receipt.
Because buyers must retain original receipts, only scans or copies can be provided.
Chrome Hearts accessories are handcrafted products. Blurry engravings, scratches, dark spots, and small indentations are normal characteristics of the brand and not quality defects.
Chrome Hearts apparel may have fabric variations, loose threads inside, unclear prints, uneven stitching, cracking prints, or fading from washing—these are all normal for the brand and not product quality issues.
A buyer store works with professional overseas buyers and physical partner stores.
Our professional buyers are located all over the world, mostly in the United States. They provide us with first-hand merchandise sources, and most have warehouses in mainland China.
To ensure authenticity, all products are sent to our fulfillment point for inspection before packing and shipment.
Personal shopping is usually handled by an individual with limited capacity and availability.
Buyer boutiques are supplied by professional buyer teams and overseas physical stores, with no restrictions on location, personnel, or store quantity, resulting in relatively ample inventory.
Chrome Hearts boutiques do not accept returns or exchanges on any items sold. Therefore, items marked as non-returnable on the product page cannot be returned or exchanged.
Sterling silver jewelry will oxidize and turn black or yellow. Sterling silver reacts with sulfur (S) or sulfur dioxide (SO₂) in the air, creating gray-black silver sulfide (Ag₂S) powder that is insoluble in water.
sterling silver 饰品会因个人的体质、周围的环境不同会有所变化,银饰的氧化速度也不一样。平时应避免接触液体,保持干燥。
银的化学性质不如铂金和 gold 稳定,常因空气中的水或其它化学物质而氧化变黑或变黄并失去光泽。如果氧化变黑变黄,使用 POLISHING cloth 或擦银棒擦拭即可光亮如新。不要用洗银水等清洗。
有些顾客开始戴 ring 会掉些 black,这些是新 ring 上多余的银粉,戴一段时间就会消失。
ring 上的图案和字母是根据不同尺码的 ring 而设计的。
因 Chrome Hearts 做旧比较独特,是别的做旧工艺无法做到的,所以不会特别的黑,会有点偏灰灰褐色。
请认准 CHHES 官方渠道:网站 www.chhes.com、微信小程序 chhes、淘宝店 chhes、微信号 chhes2、抖音号 chhes、小 red 书号 chhes1、快手号 chhes、微博 chhes。
如遇到名称相似、低价异常或无法提供官方 Support 核验的店铺,请先联系 CHHES Support 确认后再下单。
Free Shipping
Free domestic shipping over CNY 899; global shipping supported.
Authenticity guaranteed
Multiple authenticity checks,Tamper-evident tag,10x compensation for counterfeits
Secure Shopping
隐私保护,secure ordering,售后跟进
VIP Service
7x14 one-on-one service with pre-sale and after-sales support.