CHHES TRUST

Authenticity process for this item

Taobao secured checkout Authenticated before shipping Multiple authenticity checks 10x compensation for counterfeits Dedicated support

CHHES is an independent buyer store, not the official Chrome Hearts website. If a Taobao purchase entry is available, use the product page link for checkout.

Official channel notes Return policy

Sourcing

Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.

Inbound inspection

Physical details, engraving, finish, material, packaging, and item condition are checked before shipping.

Third-party authentication

Third-party platform or institution authentication is supported, with reference help for key items.

Tamper-evident tag

Shipped items may include a security tag or anti-swap sticker. Keep it intact before inspection.

After-sales review

If authenticity is questioned after receipt, submit evidence under the after-sales policy for CHHES support review.

Description 左胸印有 horseshoe
double 袖印有字母
后侧印有大 horseshoe
cap 子印有大嘴

Size Help 我们的 Male model: height177 cm，weight75 公斤，身穿 L 号。
Our Female model: height 164 cm, weight 47 kg, wearing size S.

Origin Made in United States

FAQ

Notes on authenticity guarantee, DOG TG packaging, silver jewelry care, and official channels.

1. How is authenticity ensured?

CHHES guarantees authenticity through a 5-step process: Sourcing, Inbound inspection, Third-party authentication, Tamper-evident tag, After-sales review.

All items are sourced primarily from Chrome Hearts boutiques, professional buyers, and partner retail stores. Each piece is inspected before shipment.

Jewelry is carefully checked for appearance, engraving, hand-polishing marks, material, and distressing; apparel is carefully checked for anti-counterfeit tags, serial numbers, embroidered labels, and craftsmanship details.

Counter receipt scans or copies may be provided depending on the item; original receipts are retained by the buyer.

Items include a security tag or anti-swap sticker. Inspection is supported after delivery while tags remain intact, and third-party authentication platforms may be used.

If you have any authenticity concerns after receiving your order, please keep the complete product, tags, packaging, and authentication certificate, then contact Dedicated support for review. CHHES will handle it per our commitment to the authenticity guarantee and 10 x compensation for counterfeits.

If you are hesitant about your first purchase, you can also buy through our Taobao store or We Chat mini-program buyer protection. For details, please contact Support.

2. Why don't apparel items include DOG TG?

When purchasing Chrome Hearts apparel at boutique, all United States boutiques will take back DOG TGs. Asian boutiques will generally take them back as well, except in mainland China.

3. About packaging

Chrome Hearts apparel comes packaged in plain transparent plastic bags with no design.

Chrome Hearts jewelry is packaged in black boutique suede pouches; there is no boutique jewelry box.

Chrome Hearts bags and accessories are packaged in boutique silk dust bags.

Chrome Hearts shopping bags—buyers can only obtain one per boutique visit, so they are not provided for each item.

If packaging is needed, it can be purchased from the accessories category or on the order submission page.

4. About boutique receipts

Boutiques do not support issuing a separate receipt for each item. Contact us if you need one provided.

Because buyers must retain original receipts, only scans or copies can be provided.

5. About product craftsmanship

Chrome Hearts jewelry is handmade. Engravings may be blurry or unclear; scratches, dark spots, and small dents may occur. These are all normal for this brand and not product quality defects.

Chrome Hearts apparel may have variations in fabric, loose threads, unclear prints, uneven stitching, cracked prints, and color fading from washing—all are normal brand characteristics and not product defects.

6. What is a buyer store?

A buyer store works with professional overseas buyers and physical partner stores.

Our professional buyers are spread across the globe, with most based in the United States. They provide us with first-hand merchandise, and most have warehouses in mainland China.

To ensure authenticity, all products are sent to our fulfillment point for inspection before packing and shipment.

7. What is the difference between personal shopping and a buyer store?

Personal shopping is usually handled by an individual with limited capacity and availability.

Buyer boutiques source from professional buyer teams and overseas physical stores, unrestricted by location, personnel, or shop quantity, resulting in relatively ample inventory.

8. Why are some items not returnable or exchangeable?

Chrome Hearts boutiques do not accept returns or exchanges. Therefore, items marked as non-returnable on the product page cannot be returned or exchanged.

9. Why can silver jewelry turn black or yellow?

Sterling silver jewelry will oxidize and darken or yellow over time. Sterling silver reacts chemically with sulfur (S) or sulfur dioxide (SO₂) in the air, producing grayish-black silver sulfide (Ag₂S), a water-insoluble powder.

sterling silver 饰品会因个人的体质、周围的环境不同会有所变化，银饰的氧化速度也不一样。平时应避免接触液体，保持干燥。

银的化学性质不如铂金和 gold 稳定，常因空气中的水或其它化学物质而氧化变黑或变黄并失去光泽。如果氧化变黑变黄，使用 POLISHING cloth 或擦银棒擦拭即可光亮如新。不要用洗银水等清洗。

有些顾客开始戴 ring 会掉些 black，这些是新 ring 上多余的银粉，戴一段时间就会消失。