Sourcing
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
CHHES TRUST
CHHES is an independent buyer store, not the official Chrome Hearts website. If a Taobao purchase entry is available, use the product page link for checkout.
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
Physical details, engraving, finish, material, packaging, and item condition are checked before shipping.
Third-party platform or institution authentication is supported, with reference help for key items.
Shipped items may include a security tag or anti-swap sticker. Keep it intact before inspection.
If authenticity is questioned after receipt, submit evidence under the after-sales policy for CHHES support review.
About authenticity guarantee, packaging, DOG TG, silver jewelry care, and official channels.
CHHES provides authenticity guarantee following 5 steps: Sourcing, Inbound inspection, Third-party authentication, Tamper-evident tag, After-sales review.
All items are sourced from Chrome Hearts boutiques, professional buyers, and partner physical stores. We inspect before shipping.
Jewelry inspection focuses on appearance, engraving, hand-polishing marks, materials, and distressing; apparel inspection focuses on anti-counterfeit labels, serial numbers, embroidered tags, and craftsmanship details.
Counter receipt scans or copies may be provided depending on the item; original receipts are retained by the buyer.
Items include a security tag or anti-swap sticker. Inspection is supported after delivery while tags remain intact, and third-party authentication platforms may be used.
Upon receipt, if you have any authenticity concerns, please keep the complete product, tags, packaging, and authentication certificate, and contact Dedicated Support for review and handling; CHHES provides the promised authenticity guarantee and 10 x compensation for counterfeits.
If you feel uneasy about your first purchase, you can also buy through the Taobao store or We Chat mini-program buyer protection channel. For details, please consult Support.
For Chrome Hearts apparel at checkout, all boutiques in the United States will take back DOG TGs. Asian boutiques will basically all take them back except those in mainland China.
Chrome Hearts apparel is packaged in plain transparent plastic bags with no patterns.
Chrome Hearts jewelry is packaged in black boutique suede bags, with no boutique jewelry boxes.
Chrome Hearts bags are packaged in boutique silk dust bags.
Chrome Hearts shopping bags: when buyers purchase from the boutique, the boutique provides only one shopping bag per trip, not one per item.
If packaging is needed, it can be purchased from the accessories category or on the order submission page.
The boutique does not issue a separate receipt per item; contact us to request one if needed.
Because buyers must retain original receipts, only scans or copies can be provided.
Chrome Hearts jewelry pieces are handcrafted products. Inscriptions may appear unclear, and scratches, black spots, or small indentations may occur—these are normal characteristics of the brand, not product defects or quality issues.
Chrome Hearts clothing may have variations in fabric, loose threads, unclear prints, uneven stitching, cracked prints, or color fading after washing. These are normal characteristics of the brand and not product defects.
A buyer store works with professional overseas buyers and physical partner stores.
Our professional buyers are located across the globe, most in the United States. They provide us with first-hand sources, and most buyers have warehouses in the country.
To ensure authenticity, all products are sent to our fulfillment point for inspection before packing and shipment.
Personal shopping is usually handled by an individual with limited capacity and availability.
Buyer boutiques are supplied by professional buying teams and overseas physical stores, not limited by region, personnel, or store quantity, with relatively abundant inventory.
Since all products sold at Chrome Hearts boutiques are non-returnable and non-exchangeable, items marked as non-returnable/non-exchangeable on the product page cannot be returned or exchanged.
sterling silver 饰品都会氧化变黑变黄,sterling silver 在空气中会接触到硫(S)或是二氧化硫(SO₂),与白银发生化学反应生成了灰 black 粉末且不溶于水的硫化银(Ag₂S)。
sterling silver 饰品会因个人的体质、周围的环境不同会有所变化,银饰的氧化速度也不一样。平时应避免接触液体,保持干燥。
银的化学性质不如铂金和 gold 稳定,常因空气中的水或其它化学物质而氧化变黑或变黄并失去光泽。如果氧化变黑变黄,使用 POLISHING cloth 或擦银棒擦拭即可光亮如新。不要用洗银水等清洗。
有些顾客开始戴 ring 会掉些 black,这些是新 ring 上多余的银粉,戴一段时间就会消失。
ring 上的图案和字母是根据不同尺码的 ring 而设计的。
因 Chrome Hearts 做旧比较独特,是别的做旧工艺无法做到的,所以不会特别的黑,会有点偏灰灰褐色。
请认准 CHHES 官方渠道:网站 www.chhes.com、微信小程序 chhes、淘宝店 chhes、微信号 chhes2、抖音号 chhes、小 red 书号 chhes1、快手号 chhes、微博 chhes。
如遇到名称相似、低价异常或无法提供官方 Support 核验的店铺,请先联系 CHHES Support 确认后再下单。
Free Shipping
Free domestic shipping over CNY 899; global shipping supported.
Authenticity guaranteed
Multiple authenticity checks,Tamper-evident tag,10x compensation for counterfeits
Secure Shopping
隐私保护,secure ordering,售后跟进
VIP Service
7x14 one-on-one service with pre-sale and after-sales support.