Sourcing
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
CHHES TRUST
CHHES is an independent buyer store, not the official Chrome Hearts website. If a Taobao purchase entry is available, use the product page link for checkout.
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
Physical details, engraving, finish, material, packaging, and item condition are checked before shipping.
Third-party platform or institution authentication is supported, with reference help for key items.
Shipped items may include a security tag or anti-swap sticker. Keep it intact before inspection.
If authenticity is questioned after receipt, submit evidence under the after-sales policy for CHHES support review.
Authenticity guarantee, packaging, authenticity tag, silver jewelry care, and official channels.
CHHES guarantees authenticity through a 5-step process: Sourcing, Inbound Inspection, Third-party Authentication, Tamper-evident Tag, and After-sales Review.
The merchandise sold in our store is primarily sourced from Chrome Hearts boutiques, professional buyers, and partnered physical stores. All items are inspected before shipping.
Jewelry will be carefully inspected for appearance, engraving, hand-polishing marks, material, and distressing; clothing will be carefully inspected for security tags, serial numbers, embroidered tags, and craftsmanship details.
Counter receipt scans or copies may be provided depending on the item; original receipts are retained by the buyer.
Items include a security tag or anti-swap sticker. Inspection is supported after delivery while tags remain intact, and third-party authentication platforms may be used.
If you have any authenticity concerns upon receipt, please keep the complete item, tags, packaging, and appraisal certificate, and contact Dedicated Support for review. CHHES provides an authenticity guarantee and 10 x compensation for counterfeits as promised.
If you are unsure about your first purchase, you can also buy through our Taobao store or We Chat Mini Program with buyer protection. Contact Support for details.
When purchasing Chrome Hearts apparel at the boutique, all US boutiques collect the authenticity tag at checkout. Asian boutiques, except those in China, generally do the same.
Chrome Hearts apparel is packaged in plain transparent plastic bags with no branding.
Chrome Hearts jewelry comes in black boutique suede pouches—no boutique jewelry boxes are included.
Chrome Hearts bag packaging is the boutique silk dust bag.
For Chrome Hearts shopping bags, the boutique provides only one per purchase visit, not one per item.
If packaging is needed, it can be purchased from the accessories category or on the order submission page.
专柜不支持每 items 单独开具一张小票,需要提供小票的可以 Contact Us 索取。
Because buyers must retain original receipts, only scans or copies can be provided.
Chrome Hearts jewelry is handcrafted. Engravings may appear unclear, with scratches, black spots, or small indentations—all are normal for this brand and not quality defects.
Chrome Hearts apparel may have fabric variations, loose threads, unclear prints, uneven stitching, cracking prints, or color fading after washing—all are normal for this brand and not quality defects.
A buyer store works with professional overseas buyers and physical partner stores.
Our professional buyers are located worldwide, mostly in the United States. They source items directly from manufacturers, and most have domestic warehouses.
To ensure authenticity, all products are sent to our fulfillment point for inspection before packing and shipment.
Personal shopping is usually handled by an individual with limited capacity and availability.
Buyer boutiques source from professional buying teams and overseas physical stores, without geographic or quantity limitations, ensuring ample inventory.
Chrome Hearts boutiques do not accept returns or exchanges. Items marked as non-returnable on the product page cannot be returned or exchanged.
Sterling silver jewelry oxidizes and turns black or yellow. When exposed to sulfur (S) or sulfur dioxide (SO₂) in the air, sterling silver undergoes a chemical reaction that produces grayish-black silver sulfide (Ag₂S)—a water-insoluble powder.
Sterling silver jewelry may change due to personal body chemistry and surrounding environment; the oxidation rate of silver jewelry also varies. Avoid contact with liquids and keep dry during normal use.
Silver is less chemically stable than platinum or gold and often oxidizes—turning black or yellow and losing its luster—due to moisture or chemicals in the air. If it turns black or yellow, simply wipe it with a polishing cloth or silver polish stick to restore its shine. Do not use silver dip or similar cleaners.
Some new rings shed black residue—this is excess silver powder from the manufacturing process and will disappear with wear.
The patterns and letters on the ring are designed according to different ring sizes.
Since Chrome Hearts uses a unique distressing technique that cannot be replicated by any other finishing process, the result is not particularly dark—it leans toward a grayish-brown tone.
Please purchase through official CHHES channels: website www.chhes.com, We Chat mini-program chhes, Taobao store chhes, We Chat ID chhes 2, Douyin account chhes, Xiaohongshu account chhes 1, Kuaishou account chhes, Weibo chhes.
如遇到名称相似、低价异常或无法提供官方 Support 核验的店铺,请先联系 CHHES Support 确认后再下单。
Free Shipping
Free domestic shipping over CNY 899; global shipping supported.
Authenticity guaranteed
Multiple authenticity checks,Tamper-evident tag,10x compensation for counterfeits
Secure Shopping
隐私保护,secure ordering,售后跟进
VIP Service
7x14 one-on-one service with pre-sale and after-sales support.