Sourcing
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
CHHES TRUST
CHHES is an independent buyer store, not the official Chrome Hearts website. If a Taobao purchase entry is available, use the product page link for checkout.
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
Physical details, engraving, finish, material, packaging, and item condition are checked before shipping.
Third-party platform or institution authentication is supported, with reference help for key items.
Shipped items may include a security tag or anti-swap sticker. Keep it intact before inspection.
If authenticity is questioned after receipt, submit evidence under the after-sales policy for CHHES support review.
About authenticity guarantee, packaging DOG TG, silver jewelry care, and official channels.
CHHES follows a 5-step process—Sourcing, Inbound Inspection, Third-party Authentication, Tamper-evident Tag, After-sales Review—to provide authenticity guarantee.
All products sold in our store are sourced from Chrome Hearts boutiques, professional buyers, and partner physical stores. We inspect all items before shipping.
Jewelry items are inspected for appearance, engraving, hand-polishing marks, material, and distressing; apparel items are inspected for anti-counterfeit labels, serial numbers, embroidered tags, and craftsmanship details.
Counter receipt scans or copies may be provided depending on the item; original receipts are retained by the buyer.
Items include a security tag or anti-swap sticker. Inspection is supported after delivery while tags remain intact, and third-party authentication platforms may be used.
If you have any authenticity concerns upon receipt, please keep the complete product, tags, packaging, and authentication certificate, then contact dedicated support for review. CHHES provides the promised authenticity guarantee and 10 x compensation for counterfeits.
If you are not comfortable purchasing for the first time, you can also buy through our Taobao store or We Chat mini-program escrow system. Please contact support for details.
When purchasing Chrome Hearts apparel at the boutique register, all United States boutiques will take back the DOG TG. Asian boutiques also take them back, except those in China.
Chrome Hearts apparel is packaged in plain transparent plastic bags with no markings or branding.
Chrome Hearts accessories come in black boutique suede pouches, not boutique jewelry boxes.
Chrome Hearts bags and accessories come packaged in boutique silk dust bags.
Chrome Hearts shopping bags: when buyers purchase at the boutique, the boutique provides only one shopping bag per visit, not one per item.
If packaging is needed, it can be purchased from the accessories category or on the order submission page.
The boutique does not issue a separate receipt for each item. Contact us if you need a receipt.
Because buyers must retain original receipts, only scans or copies can be provided.
Chrome Hearts jewelry is handcrafted. Engravings may appear slightly fuzzy, and surfaces may show scratches, dark spots, or small dents. These are normal characteristics of the brand and not considered product defects.
Chrome Hearts garments may have fabric variations, loose threads inside, unclear pattern prints, uneven stitching, cracked prints, or color fading after washing—all normal brand characteristics and not product quality issues.
A buyer store works with professional overseas buyers and physical partner stores.
Our professional buyers are located worldwide, most in the United States. They source firsthand goods for us, with most buyers having warehouses domestically.
To ensure authenticity, all products are sent to our fulfillment point for inspection before packing and shipment.
Personal shopping is usually handled by an individual with limited capacity and availability.
Our buyer boutique sources products from professional buyer teams and overseas physical stores, with no restrictions on location, personnel, or shop quantity, ensuring ample inventory.
Since Chrome Hearts boutiques do not accept returns or exchanges on any sold items, products marked as non-returnable on the listing page cannot be returned or exchanged.
Sterling silver accessories oxidize and turn black or yellow. Sterling silver reacts with sulfur (S) or sulfur dioxide (SO₂) in the air, forming grayish-black insoluble silver sulfide (Ag₂S).
Sterling silver jewelry may change over time due to individual body chemistry and surrounding environment, and the oxidation rate varies. Avoid contact with liquids and keep dry during daily wear.
Silver is less chemically stable than platinum or gold and may oxidize, darken, or turn yellow due to moisture or other chemicals in the air, losing its luster. If it darkens or yellows, simply wipe it with a polishing cloth or silver care stick to restore its shine. Do not use silver dip or similar cleaning solutions.
Some customers notice black residue when first wearing rings—this is excess silver powder on new rings and will disappear with wear.
The pattern and lettering on the ring are designed according to different ring sizes.
Since Chrome Hearts' distressing is uniquely done and cannot be replicated by other distressing techniques, it will not be particularly dark; instead, it leans toward a grayish-brown tone.
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Free Shipping
Free domestic shipping over CNY 899; global shipping supported.
Authenticity guaranteed
Multiple authenticity checks,Tamper-evident tag,10x compensation for counterfeits
Secure Shopping
隐私保护,secure ordering,售后跟进
VIP Service
7x14 one-on-one service with pre-sale and after-sales support.