CHHES TRUST

Authenticity process for this item

Taobao secured checkout Authenticated before shipping Multiple authenticity checks 10x compensation for counterfeits Dedicated support

CHHES is an independent buyer store, not the official Chrome Hearts website. If a Taobao purchase entry is available, use the product page link for checkout.

Official channel notes Return policy

Sourcing

Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.

Inbound inspection

Physical details, engraving, finish, material, packaging, and item condition are checked before shipping.

Third-party authentication

Third-party platform or institution authentication is supported, with reference help for key items.

Tamper-evident tag

Shipped items may include a security tag or anti-swap sticker. Keep it intact before inspection.

After-sales review

If authenticity is questioned after receipt, submit evidence under the after-sales policy for CHHES support review.

Description 正面口袋印有 CH 文字
右侧袖子印有 CH Plus 和 horseshoe
背后印有 Chrome Hearts 所有元素图案

Size Help Female model: height 163 cm, weight 47 kg, wearing size S
我们的 Male model: height 185 cm, weight 70 kg, wearing size L for a regular fit

Material 100% cotton

Origin United States made

FAQ

Notes on authenticity guarantee, packaging DOG TG, silver jewelry care, and official channels.

1. How is authenticity ensured?

CHHES provides authenticity guarantee following a 5-step process: Sourcing, Inbound Inspection, Third-party Authentication, Tamper-evident Tag, and After-sales Review.

Our products come from Chrome Hearts boutiques, professional buyers, and partner stores. All items are inspected before shipping.

Accessories inspection focuses on appearance, engraving, hand-polishing marks, material, and distressing; apparel inspection focuses on anti-counterfeit labels, serial numbers, embroidered tags, and craftsmanship details.

Counter receipt scans or copies may be provided depending on the item; original receipts are retained by the buyer.

Items include a security tag or anti-swap sticker. Inspection is supported after delivery while tags remain intact, and third-party authentication platforms may be used.

If you have any authenticity concerns after receiving the item, please keep the complete product, tags, packaging, and authentication certificate, and contact dedicated support for review. CHHES provides authenticity guarantee and 10 x compensation for counterfeits as promised.

If you are unsure about purchasing for the first time, you can also buy through our Taobao store or We Chat mini-program secured purchasing channel. For details, please contact Support.

2. Why don't clothes come with a DOG TG?

When purchasing Chrome Hearts apparel at boutique counters, all United States boutiques collect DOG TG. Asian boutiques collect them as well, except in mainland China where most do not.

3. About packaging

Chrome Hearts apparel comes packaged in a plain transparent plastic bag with no markings.

Chrome Hearts jewelry comes packaged in black boutique suede pouches, without boutique jewelry boxes.

Chrome Hearts bags come packaged in boutique silk dust bags.

For Chrome Hearts shopping bags, when buyers purchase from a boutique, the boutique provides only one shopping bag per visit, not one per item.

If packaging is needed, it can be purchased from the accessories category or on the order submission page.

4. About boutique receipts

The boutique does not issue separate receipts per item; contact us if you need a receipt.

Because buyers must retain original receipts, only scans or copies can be provided.

5. About product craftsmanship

Chrome Hearts accessories are handcrafted products. Engraving may appear blurry, with scratches, black spots, or small indentations—these are normal characteristics of the brand and not product defects.

Chrome Hearts apparel may have fabric variations, loose threads inside the garment, unclear prints, uneven stitching, cracked prints, or color fading from washing—all normal characteristics of this brand and not product quality defects.

6. What is a buyer store?

A buyer store works with professional overseas buyers and physical partner stores.

Our professional buyers are located worldwide, mostly in the United States. They provide us with first-hand sources, and most have warehouses in mainland China.

To ensure authenticity, all products are sent to our fulfillment point for inspection before packing and shipment.

7. What is the difference between personal shopping and a buyer store?

Personal shopping is usually handled by an individual with limited capacity and availability.

Buyer boutiques source from professional buyer teams and overseas physical stores, not limited by geography, personnel, or shop quantity, resulting in relatively ample inventory.

8. Why are some items not returnable or exchangeable?

Since all products sold at Chrome Hearts boutiques are non-returnable and non-exchangeable, products marked as non-returnable and non-exchangeable on the product page cannot be returned or exchanged.

9. Why can silver jewelry turn black or yellow?

Sterling silver jewelry will oxidize, turning black or yellow. Sterling silver comes into contact with sulfur (S) or sulfur dioxide (SO₂) in the air, which undergoes a chemical reaction with the silver to form grayish-black powder and water-insoluble silver sulfide (Ag₂S).

sterling silver 饰品会因个人的体质、周围的环境不同会有所变化，银饰的氧化速度也不一样。平时应避免接触液体，保持干燥。

银的化学性质不如铂金和 gold 稳定，常因空气中的水或其它化学物质而氧化变黑或变黄并失去光泽。如果氧化变黑变黄，使用 POLISHING cloth 或擦银棒擦拭即可光亮如新。不要用洗银水等清洗。

有些顾客开始戴 ring 会掉些 black，这些是新 ring 上多余的银粉，戴一段时间就会消失。