Sourcing
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
CHHES TRUST
CHHES is an independent buyer store, not the official Chrome Hearts website. If a Taobao purchase entry is available, use the product page link for checkout.
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
Physical details, engraving, finish, material, packaging, and item condition are checked before shipping.
Third-party platform or institution authentication is supported, with reference help for key items.
Shipped items may include a security tag or anti-swap sticker. Keep it intact before inspection.
If authenticity is questioned after receipt, submit evidence under the after-sales policy for CHHES support review.
关于 authenticity guarantee、包装 DOG TG、银饰保养与官方渠道等说明。
CHHES provides authenticity guarantee following a 5-step process: Sourcing, Inbound inspection, Third-party authentication, Tamper-evident tag, and After-sales review.
本店所售商品主要来源于 Chrome Hearts 专柜、职业买手与合作实体店,发货前会先验货再发货。
Jewelry items are inspected for appearance, engraving, hand-polishing marks, material, and distressing; apparel items are inspected for anti-counterfeit labels, serial numbers, embroidered tags, and craftsmanship details.
Counter receipt scans or copies may be provided depending on the item; original receipts are retained by the buyer.
Items include a security tag or anti-swap sticker. Inspection is supported after delivery while tags remain intact, and third-party authentication platforms may be used.
收货后如有真假疑问,请保留完整商品、标签、包装和鉴定凭证,联系 Dedicated support 复核处理;CHHES 按承诺提供 authenticity guarantee 和 10x compensation for counterfeits。
如果第一次购买不放心,也可以走淘宝店或微信小程序担保链路购买,详情请咨询 Support。
Chrome Hearts 服饰在专柜结账时,所有 United States 专柜都会回收 DOG TG。亚洲专柜除国内基本都会回收。
Chrome Hearts apparel is packaged in plain transparent plastic bags with no markings or branding.
Chrome Hearts jewelry is packaged in black boutique suede pouches; there is no boutique jewelry box.
Chrome Hearts 的箱包包装是专柜丝绸袋。
Chrome Hearts 的 shopping bag,买手去专柜采购一次专柜仅能提供一个 shopping bag,不会每 items 给一个 shopping bag。
If packaging is needed, it can be purchased from the accessories category or on the order submission page.
The boutique does not issue separate receipts per item; customers who need a receipt can contact us to request one.
Because buyers must retain original receipts, only scans or copies can be provided.
Chrome Hearts jewelry is handcrafted. Engravings may appear slightly fuzzy, and surfaces may show scratches, dark spots, or small dents. These are normal characteristics of the brand and not considered product defects.
Chrome Hearts apparel may exhibit fabric variations, loose threads, unclear print patterns, uneven stitching, cracked prints, or color fading after washing—these are normal characteristics of the brand, not product defects.
A buyer store works with professional overseas buyers and physical partner stores.
Our professional buyers are located worldwide, mostly in the United States. Buyers provide us with first-hand sourcing, and most have warehouses in China.
To ensure authenticity, all products are sent to our fulfillment point for inspection before packing and shipment.
Personal shopping is usually handled by an individual with limited capacity and availability.
买手店是由职业买手团队以及海外的实体店提供货源,不限于地域和人员或店铺 Quantity,货源比较充足。
因 Chrome Hearts 专柜所售出的商品均不退不换。所以商品页面注明不支持退换的商品均不能退换。
Sterling silver jewelry oxidizes and turns black or yellow. Sterling silver reacts with sulfur (S) or sulfur dioxide (SO₂) in the air, forming gray-black insoluble silver sulfide (Ag₂S).
sterling silver 饰品会因个人的体质、周围的环境不同会有所变化,银饰的氧化速度也不一样。平时应避免接触液体,保持干燥。
Silver is less chemically stable than platinum or gold and may oxidize, darken, or turn yellow due to moisture or other chemicals in the air, losing its luster. If it darkens or yellows, simply wipe it with a polishing cloth or silver care stick to restore its shine. Do not use silver dip or similar cleaning solutions.
有些顾客开始戴 ring 会掉些 black,这些是新 ring 上多余的银粉,戴一段时间就会消失。
ring 上的图案和字母是根据不同 Size 的 ring 而设计的。
因 Chrome Hearts 做旧比较独特,是别的做旧工艺无法做到的,所以不会特别的黑,会有点偏灰灰褐色。
请认准 CHHES 官方渠道:网站 www.chhes.com、微信小程序 chhes、淘宝店 chhes、微信号 chhes2、抖音号 chhes、小 red 书号 chhes1、快手号 chhes、微博 chhes。
如遇到名称相似、低价异常或无法提供官方 Support 核验的店铺,请先联系 CHHES Support 确认后再下单。
Free Shipping
Free domestic shipping over CNY 899; global shipping supported.
Authenticity guaranteed
Multiple authenticity checks,Tamper-evident tag,10x compensation for counterfeits
Secure Shopping
隐私保护,secure ordering,售后跟进
VIP Service
7x14 one-on-one service with pre-sale and after-sales support.