Sourcing
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
CHHES TRUST
CHHES is an independent buyer store, not the official Chrome Hearts website. If a Taobao purchase entry is available, use the product page link for checkout.
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
Physical details, engraving, finish, material, packaging, and item condition are checked before shipping.
Third-party platform or institution authentication is supported, with reference help for key items.
Shipped items may include a security tag or anti-swap sticker. Keep it intact before inspection.
If authenticity is questioned after receipt, submit evidence under the after-sales policy for CHHES support review.
Notes on authenticity guarantee, packaging DOG TG, silver jewelry care, and official channels.
CHHES provides authenticity guarantee through a 5-step process: Sourcing, Inbound Inspection, Third-party Authentication, Tamper-evident Tag, and After-sales Review.
All items are sourced primarily from Chrome Hearts boutiques, professional buyers, and partner stores. Every item undergoes quality inspection before shipment.
Jewelry items will focus on inspecting appearance, engravings, hand-polishing marks, materials, and distressing; apparel will focus on inspecting anti-counterfeit tags, serial numbers, embroidered labels, and craftsmanship details.
Counter receipt scans or copies may be provided depending on the item; original receipts are retained by the buyer.
Items include a security tag or anti-swap sticker. Inspection is supported after delivery while tags remain intact, and third-party authentication platforms may be used.
If you have any authenticity concerns after receiving the item, please keep the complete item, tags, packaging, and authentication certificate, and contact Dedicated support for review and handling; CHHES provides as promised an authenticity guarantee and 10 x compensation for counterfeits.
If you are unsure about your first purchase, you can also buy through Taobao or We Chat Mini Program with buyer protection. Please contact Support for details.
When purchasing Chrome Hearts apparel at the boutique, all United States boutiques will collect the DOG TAG. Most Asian boutiques, except those in China, will also collect them.
Chrome Hearts clothing packaging comes in transparent plastic bags with no pattern or design.
Chrome Hearts accessories are packaged in black boutique suede bags, with no boutique jewelry boxes.
Chrome Hearts bags are packaged in boutique silk bags.
Chrome Hearts shopping bags: buyers can only obtain one shopping bag per boutique visit, not one per item.
If packaging is needed, it can be purchased from the accessories category or on the order submission page.
The boutique does not support issuing a separate receipt for each item. Contact us if you need a receipt.
Because buyers must retain original receipts, only scans or copies can be provided.
Chrome Hearts accessories are handcrafted products. Blurry engraving, scratches, black spots, and small indentations may occur, which are normal characteristics of the brand and not product defects.
Chrome Hearts apparel may exhibit fabric variations, loose threads, unclear prints, uneven stitching, cracked prints, and color fading after washing — all normal characteristics of the brand, not product defects.
A buyer store works with professional overseas buyers and physical partner stores.
Our professional buyers are located worldwide, mostly in the United States. They source first-hand inventory for us, with most having warehouses in China.
To ensure authenticity, all products are sent to our fulfillment point for inspection before packing and shipment.
Personal shopping is usually handled by an individual with limited capacity and availability.
Buyer boutiques source from professional buying teams and overseas physical stores, with no restrictions on location, personnel, or shop quantity, ensuring relatively abundant stock.
Chrome Hearts boutiques do not accept returns or exchanges on any sold items. Therefore, items marked as non-returnable on the product page cannot be returned or exchanged.
Sterling silver jewelry will oxidize and turn black or yellow. Sterling silver reacts with sulfur (S) or sulfur dioxide (SO₂) in the air, producing grayish-black silver sulfide (Ag₂S), a water-insoluble compound.
Sterling silver jewelry may change over time depending on the wearer's body chemistry and surrounding environment, and the oxidation rate varies. Avoid contact with liquids and keep it dry.
Silver is chemically less stable than platinum and gold, and often oxidizes and darkens or yellows from moisture or other chemicals in the air, losing its luster. If it turns black or yellow from oxidation, simply wipe it with a POLISHING cloth or silver polishing stick to restore its shine. Do not use silver dip or similar cleaners.
有些顾客开始戴 ring 会掉些 black,这些是新 ring 上多余的银粉,戴一段时间就会消失。
ring 上的图案和字母是根据不同 Size 的 ring 而设计的。
因 Chrome Hearts 做旧比较独特,是别的做旧工艺无法做到的,所以不会特别的黑,会有点偏灰灰褐色。
请认准 CHHES 官方渠道:网站 www.chhes.com、微信小程序 chhes、淘宝店 chhes、微信号 chhes2、抖音号 chhes、小 red 书号 chhes1、快手号 chhes、微博 chhes。
如遇到名称相似、低价异常或无法提供官方 Support 核验的店铺,请先联系 CHHES Support 确认后再下单。
Free Shipping
Free domestic shipping over CNY 899; global shipping supported.
Authenticity guaranteed
Multiple authenticity checks,Tamper-evident tag,10x compensation for counterfeits
Secure Shopping
隐私保护,secure ordering,售后跟进
VIP Service
7x14 one-on-one service with pre-sale and after-sales support.