Sourcing
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
CHHES TRUST
CHHES is an independent buyer store, not the official Chrome Hearts website. If a Taobao purchase entry is available, use the product page link for checkout.
Items are sourced from overseas counters, professional buyers, and partner stores after style, accessories, and sourcing details are checked.
Physical details, engraving, finish, material, packaging, and item condition are checked before shipping.
Third-party platform or institution authentication is supported, with reference help for key items.
Shipped items may include a security tag or anti-swap sticker. Keep it intact before inspection.
If authenticity is questioned after receipt, submit evidence under the after-sales policy for CHHES support review.
Notes on authenticity guarantee, packaging DOG TG, silver jewelry care, and official channels.
CHHES provides authenticity guarantee following a 5-step process: Sourcing, Inbound inspection, Third-party authentication, Tamper-evident tag, and After-sales review.
The products sold in our store are primarily sourced from Chrome Hearts boutiques, professional buyers, and partnered physical stores. All items are inspected before shipping.
Jewelry is inspected for appearance, engraving, hand-finishing marks, material, and patina; apparel is inspected for anti-counterfeit tags, serial numbers, embroidered tags, and craftsmanship details.
Counter receipt scans or copies may be provided depending on the item; original receipts are retained by the buyer.
Items include a security tag or anti-swap sticker. Inspection is supported after delivery while tags remain intact, and third-party authentication platforms may be used.
If you have authenticity concerns upon receipt, please keep the complete product, tags, packaging, and authentication certificate, then contact Dedicated support for review; CHHES provides the promised authenticity guarantee and 10 x compensation for counterfeits.
If you are hesitant about your first purchase, you can also buy through our Taobao store or We Chat mini-program with buyer protection. Contact Support for details.
When purchasing Chrome Hearts apparel at boutiques, all United States boutiques will collect the DOG TG. Asian boutiques collect them except in China.
Chrome Hearts apparel is packaged in plain transparent plastic bags with no branding.
Chrome Hearts jewelry is packaged in black boutique suede pouches; there is no boutique jewelry box.
Chrome Hearts bags are packaged in boutique silk dust bags.
Chrome Hearts shopping bags—one is provided per boutique purchase trip by a buyer, not one per item.
If packaging is needed, it can be purchased from the accessories category or on the order submission page.
The boutique does not issue separate receipts per item; customers who need a receipt can contact us to request one.
Because buyers must retain original receipts, only scans or copies can be provided.
Chrome Hearts jewelry is handcrafted. Engraving may appear unclear, with scratches, black spots, or small dents—these are normal characteristics of the brand, not product defects.
Chrome Hearts apparel may exhibit fabric variations, loose threads, unclear print patterns, uneven stitching, cracked prints, or color fading after washing—these are normal characteristics of the brand, not product defects.
A buyer store works with professional overseas buyers and physical partner stores.
Our professional buyers are located worldwide, mostly in the United States. Buyers provide us with first-hand sourcing, and most have warehouses in China.
To ensure authenticity, all products are sent to our fulfillment point for inspection before packing and shipment.
Personal shopping is usually handled by an individual with limited capacity and availability.
Buyer boutiques source from professional buyer teams and overseas physical stores, with no restrictions on location, personnel, or shop quantity, ensuring ample inventory.
Since Chrome Hearts boutiques do not accept returns or exchanges, items marked as non-returnable on the product page cannot be returned or exchanged.
Sterling silver jewelry oxidizes and turns black or yellow. Sterling silver reacts with sulfur (S) or sulfur dioxide (SO₂) in the air, forming gray-black insoluble silver sulfide (Ag₂S).
Sterling silver jewelry changes differently depending on the wearer's body chemistry and environment, resulting in varying oxidation rates. Avoid contact with liquids and keep dry.
Silver is chemically less stable than platinum and gold, often oxidizing black or yellow and losing luster due to moisture or chemicals in the air. If oxidation occurs, simply wipe with a POLISHING cloth or silver polish stick to restore shine. Do not use silver dips or other cleaning solutions.
有些顾客开始戴 ring 会掉些 black,这些是新 ring 上多余的银粉,戴一段时间就会消失。
ring 上的图案和字母是根据不同尺码的 ring 而设计的。
因 Chrome Hearts 做旧比较独特,是别的做旧工艺无法做到的,所以不会特别的黑,会有点偏灰灰褐色。
请认准 CHHES 官方渠道:网站 www.chhes.com、微信小程序 chhes、淘宝店 chhes、微信号 chhes2、抖音号 chhes、小 red 书号 chhes1、快手号 chhes、微博 chhes。
如遇到名称相似、低价异常或无法提供官方 Support 核验的店铺,请先联系 CHHES Support 确认后再下单。
Free Shipping
Free domestic shipping over CNY 899; global shipping supported.
Authenticity guaranteed
Multiple authenticity checks,Tamper-evident tag,10x compensation for counterfeits
Secure Shopping
隐私保护,secure ordering,售后跟进
VIP Service
7x14 one-on-one service with pre-sale and after-sales support.